1. Information We Collect
Depending on the services you use, we may collect:
Identity and contact information
- Name
- Phone number
- Mailing address
- Date of birth
- Account profile information
Tax information
- Tax returns
- W-2s
- 1099s
- Tax identification information
- Filing status
- Income information
- Deduction information
- Government notices
- Tax payments
- Refund information
Business information
- Entity names
- EINs
- Formation documents
- Ownership information
- Accounting records
- Financial statements
- Payroll information
- Business transactions
Puerto Rico and Act 60 information
- Puerto Rico residency information
- Move dates
- Travel and day-count records
- Act 60 decree information
- DDEC records
- SURI-related information
- CRIM and property information
- Compliance documentation
Financial information
- Bank and credit card information
- Account balances
- Transactions
- Investment information
- Payment information
- Brokerage information
Crypto information
- Exchange information
- Transaction records
- Public wallet addresses
We do not request or store cryptocurrency private keys or seed phrases.
Founder and capital information
- Cap table information
- Investor information
- SAFE or financing documents
- Capital contributions
- Fundraising information
Documents and communications
- Files you upload
- Messages
- Support requests
- Notes and information you voluntarily provide
Technical information
- IP address
- Device information
- Browser information
- Login activity
- Session information
- Security events
- Usage information
2. How We Use Information
We may use information to:
- Provide tax preparation and accounting services
- Maintain bookkeeping records
- Provide compliance support
- Administer Act 60-related services
- Prepare or coordinate tax filings
- Organize client records
- Operate the client portal
- Request documents
- Communicate with clients
- Track deadlines
- Provide financial dashboards
- Manage client entities
- Maintain security
- Prevent fraud
- Improve the Platform
- Comply with legal, tax, regulatory, and professional obligations
3. Tax Return Information
Tax return information is sensitive.
Where applicable, Stellar Finance Haus and professionals working on your engagement will handle tax return information in accordance with applicable laws and professional obligations governing the use and disclosure of tax return information.
We do not use tax return information for unrelated purposes without authorization where authorization is legally required.
5. International and Remote Service Providers
Stellar Finance Haus may work with authorized team members or service providers located in different jurisdictions.
Where this occurs, access to client information should be limited to what is necessary for their assigned responsibilities and subject to appropriate confidentiality and security requirements.
Where applicable law requires separate taxpayer authorization before tax return information is disclosed to a person or service provider outside the United States, Stellar Finance Haus will obtain the required authorization separately.
6. Data Security
We use reasonable safeguards designed to protect personal information.
Measures may include:
- Secure authentication
- Role-based access controls
- Multi-factor authentication where available
- Database access controls
- Private document storage
- Encryption
- Logging and monitoring
- Restricted staff access
No method of electronic transmission or storage can guarantee absolute security.
7. Account Access
Clients are responsible for protecting their passwords and devices.
If you believe your Stellar Finance Haus account has been compromised, contact us promptly.
8. Data Retention
We retain information for as long as reasonably necessary to:
- Provide services
- Maintain client records
- Meet tax and accounting requirements
- Satisfy professional obligations
- Resolve disputes
- Meet legal and regulatory requirements
Retention periods may differ depending on the type of record.
9. Your Privacy Choices and Rights
Depending on where you live, you may have rights regarding your personal information.
These may include the right to:
- Request access
- Request correction
- Request deletion where legally permitted
- Request information regarding how data is used
- Update account information
- Control certain communications
Some information cannot be deleted immediately because tax, accounting, legal, professional, fraud-prevention, or record-retention requirements may require us to retain it.
Requests may be sent to:
[PRIVACY EMAIL]
10. Connected Accounts and Third Parties
If you choose to connect or reference an external service such as:
- QuickBooks
- Banks
- Payroll providers
- Government portals
- Investment platforms
- Crypto platforms
- Document storage platforms
the information available to Stellar Finance Haus will depend on the authorization and connection method.
Third-party services have their own privacy policies and security practices.
We do not control those policies.
12. Children
The Platform is intended for adults and authorized business users.
We do not knowingly create client accounts for children under 18 except where information about a dependent is legitimately required for tax or accounting services provided to a parent or legal guardian.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
When material changes are made, we may provide notice through the Platform, email, or another reasonable method.
The effective date at the top will indicate the latest version.
14. Contact Us
For privacy questions or requests:
Stellar Finance Haus
Email:
[PRIVACY OR SUPPORT EMAIL]